1. Introduction
This Privacy Policy explains how SafeBot ("we," "us," or "our") collects, uses, and protects your
personal information when you use our Service. By using SafeBot, you agree to the collection and use of
information in accordance with this policy. We're committed to protecting your privacy and being
transparent about how we handle your data.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password): This helps us create and secure your account
- Physical security assessment data: Information about your home's security features
- Cyber security assessment responses: Details about your digital security practices
- Payment information: Required for processing your subscription
- Contact information: So we can reach you when needed
2.2 Information Collected Automatically
- Device information: Helps us optimize the Service for your device
- IP address: Used for security and service optimization
- Usage statistics: Helps us improve the Service
- Cookies and similar tracking technologies: Enhances your experience and security
2.3 Information from Third Parties
- Payment processors: To process your payments securely
- Security partners: To enhance our security assessments
- Analytics providers: To help us understand and improve the Service
3. How We Use Your Information
3.1 Service Operation
- Providing security assessments: Using your information to generate personalized security evaluations
- Generating recommendations: Creating customized security improvement suggestions
- Processing payments: Handling your subscription payments securely through platforms like Apple iTunes
- For mobile app purchases, we process payment information through the iTunes payment system
- We store subscription status to manage access to premium features
- We maintain records of subscription renewals and cancellations as required by law
- Account management: Maintaining your account and preferences
- Customer support: Assisting you with any questions or issues
3.2 Service Improvement
- Analyzing usage patterns: Understanding how users interact with our Service
- Enhancing security features: Making our security assessments more effective
- Developing new functionality: Creating new features based on user needs
- Quality assurance: Ensuring our Service meets high standards
3.3 Communication
- Service updates: Keeping you informed about improvements
- Security alerts: Notifying you about important security information
- Subscription notices: Sending information about your subscription status, renewals, or changes
- Marketing communications (with consent): Sharing relevant offers and updates
- Customer support: Responding to your inquiries
4. Information Sharing
4.1 Third-Party Service Providers
We may share information with:
- Payment processors: To handle your payments securely
- Cloud storage providers: To store your data safely
- Analytics services: To understand and improve our Service
- Customer support platforms: To assist you effectively
4.2 Legal Requirements
We may disclose information when required by:
- Law enforcement: When legally obligated
- Court orders: To comply with legal proceedings
- Legal proceedings: When necessary for legal processes
- Government requests: When required by law
4.3 Business Transfers
Information may be transferred in the event of:
- Company mergers: If we merge with another company
- Acquisitions: If we are acquired
- Asset sales: If we sell part of our business
- Bankruptcy proceedings: If required by law
5. Data Security
5.1 Security Measures
We implement:
- Encryption: Protecting your data in transit and at rest
- Access controls: Limiting who can access your information
- Regular security audits: Ensuring our security measures are effective
- Employee training: Teaching our team about data protection
- Secure data storage: Using industry-standard security practices
5.2 User Responsibilities
Users should:
- Use strong passwords: Creating secure account credentials
- Keep account information secure: Protecting your login details
- Report security concerns: Alerting us to potential issues
- Update security settings: Maintaining your security preferences
6. Data Retention
6.1 Retention Period
- Account data: Kept until you delete your account
- Assessment data: Retained to provide ongoing service
- Payment information: Stored as required by law
- Analytics data: Aggregated and anonymized for improvement
6.2 Data Deletion
- Users can request data deletion: You have control over your data
- Some data may be retained for legal compliance: Required by law
- Deleted data may persist in backups: Standard security practice
7. Your Rights
7.1 Access and Control
You have the right to:
- Access your personal data: See what information we have
- Correct inaccurate data: Update any incorrect information
- Request data deletion: Remove your information
- Object to data processing: Control how your data is used
- Data portability: Move your data if needed
7.2 Communication Preferences
You can:
- Opt-out of marketing communications: Control promotional messages
- Manage notification settings: Choose what updates you receive
- Update contact preferences: Change how we reach you
8. Children's Privacy
- Service is not intended for users under 18: Protecting children's privacy
- We do not knowingly collect data from children: Complying with child protection laws
- Parents should monitor children's internet usage: Encouraging safe online practices
9. International Data Transfers
- Data may be transferred internationally: Our service is global
- We comply with applicable data protection laws: Following privacy regulations
- Appropriate safeguards are implemented: Protecting your data across borders
10. Cookies and Tracking
10.1 Types of Cookies
- Essential cookies: Required for basic functionality
- Analytics cookies: Help us understand usage patterns
- Preference cookies: Remember your settings
- Marketing cookies: Used with your consent for relevant ads
10.2 Cookie Management
- Users can control cookie settings: You choose which cookies to accept
- Browser settings can be adjusted: Manage cookies through your browser
- Some features may require cookies: Certain functions need cookies to work
11. Changes to Privacy Policy
- We may update this policy periodically: Keeping it current with laws and practices
- Changes will be posted on our website: Ensuring transparency
- Continued use constitutes acceptance: Your ongoing use means you accept updates
13. Dispute Resolution
- Privacy complaints should be directed to us first: We want to resolve issues directly
- We will respond within reasonable time: Committed to addressing concerns
- Users may have additional rights under local law: Respecting your legal rights
14. Governing Law
This Privacy Policy is governed by the laws of the state of California, without regard to its conflict of
law provisions. This provides a clear legal framework for privacy matters.
SafeBot