SafeBot Terms of Use

Last Updated: April 22, 2025

1. Overview

We're glad you're here! By accessing or using SafeBot ("the Service"), you agree to be bound by these Terms of Use ("Terms"). We've written these Terms to be clear and transparent about how our Service works. If you have any questions, we're here to help.

2. Description of Service

SafeBot is an integrated home security solution that provides:

  • Physical security assessments: We help you evaluate the security of your home's physical features like doors, windows, and locks
  • Cyber security evaluations: We assess your digital security practices and online safety measures
  • Security scoring and recommendations: We provide a comprehensive security score and personalized suggestions
  • Actionable security improvement plans: We offer step-by-step guidance to enhance your security

3. User Accounts

3.1 Account Creation

  • You must be at least 18 years old to use the Service: This ensures all users can legally enter into agreements
  • You must provide accurate and complete information during registration: This helps us provide you with the best possible service and maintain security
  • You are responsible for maintaining the confidentiality of your account credentials: This protects your personal information and our Service

3.2 Account Security

  • You are responsible for all activities under your account: This means you should keep your login information secure
  • You must notify us immediately of any unauthorized use of your account: This helps us protect your account and our Service
  • We reserve the right to suspend or terminate accounts that violate these Terms: This helps us maintain a safe environment for all users

4. Service Usage

4.1 Permitted Use

  • Personal, non-commercial use of the Service: This means you can use SafeBot for your own home security needs
  • Following all applicable laws and regulations: This ensures everyone uses the Service responsibly
  • Maintaining the security and integrity of the Service: This helps protect all users' information

4.2 Prohibited Activities

  • Unauthorized access to the Service: This protects our systems and other users' information
  • Interference with Service operations: This ensures the Service remains available and functional for all users
  • Distribution of malicious software: This protects our systems and users' devices
  • Collection of user data without consent: This protects user privacy
  • Impersonation of other users or entities: This prevents fraud and maintains trust

5. Intellectual Property

5.1 Ownership

  • All content and materials provided through the Service are owned by SafeBot: This includes our security assessment methods and recommendations
  • The Service and its original content are protected by intellectual property laws: This protects our work and innovation

5.2 User Content

  • You retain ownership of any content you submit through the Service: Your personal information and security details remain yours
  • You grant SafeBot a license to use, modify, and display your content for Service operation: This allows us to provide you with security assessments and recommendations

6. Security Assessments

6.1 Assessment Accuracy

  • Security assessments are based on information provided by users: The quality of our recommendations depends on the accuracy of your input
  • We cannot guarantee the completeness or accuracy of assessments: Security is complex and constantly evolving
  • Users are responsible for verifying the accuracy of their input: This ensures you get the most relevant recommendations

6.2 Recommendations

  • Security recommendations are suggestions only: You decide which security measures to implement
  • Implementation of recommendations is at the user's discretion: You know your home and needs best
  • We are not liable for outcomes resulting from following recommendations: Security measures may have varying effectiveness

7. Subscription and Payments

7.1 Subscription Plans

  • One-Time Assessment: $9.99 - Perfect for a single comprehensive security check
  • Basic Monthly: $4.99/month - Regular security updates and ongoing support

7.2 Payment Terms

  • Payments are processed through Apple's in-app purchase system: This ensures your payment information is protected by Apple's secure payment infrastructure
  • Subscription fees are billed in advance: This allows us to provide continuous service
  • For mobile app purchases, payment will be applied to your iTunes account on confirmation
  • Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period
  • Any unused portion of a free trial will be forfeited if you purchase a subscription
  • No refunds for partial subscription periods: This is standard practice for subscription services

7.3 Cancellation

  • Users may cancel subscriptions at any time: You have control over your subscription
  • For iTunes subscriptions, you can cancel anytime through your iTunes account settings
  • Cancellation takes effect at the end of the current billing period: This ensures you get the service you've paid for
  • No refunds for unused portions of subscriptions: This is standard practice for subscription services

8. Limitation of Liability

The Service is provided "as is" without warranties: We provide our best effort but cannot guarantee perfect security

We are not liable for:

  • Security breaches or incidents: Security is complex and constantly evolving
  • Loss of data or property: We provide recommendations but cannot control all security factors
  • Financial losses: Security measures may have varying effectiveness
  • Personal injury: Physical security measures are your responsibility
  • Indirect or consequential damages: We focus on providing security recommendations

9. Indemnification

You agree to indemnify and hold SafeBot harmless from any claims, damages, or expenses arising from:

  • Your use of the Service: This protects us from misuse of our Service
  • Violation of these Terms: This ensures users follow our guidelines
  • Infringement of third-party rights: This protects intellectual property

10. Modifications to Terms

  • We reserve the right to modify these Terms at any time: This allows us to improve our Service
  • Changes will be effective upon posting: This ensures all users have access to current terms
  • Continued use of the Service constitutes acceptance of modified Terms: This maintains clear agreement between us

11. Termination

  • We may terminate or suspend access to the Service at our discretion: This helps us maintain service quality
  • Users may terminate their account at any time: You have control over your account
  • Upon termination, all rights and licenses granted will cease: This ensures clear end of service

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions. This provides a clear legal framework for any disputes.

13. Contact Information

We're here to help! For questions about these Terms, please contact:

Email: support@safebotsecurity.com

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We're committed to working with you to ensure a positive experience with our Service.